Services

With years of service in the caretaking industry, Melbourne Property Care has built a system that ensures our customers’ needs are met. Melbourne Property Care offers OH&S compliance, and fully trained and experienced caretakers, backed by our support team that provides full administrative support, quality control, complaint resolution and holiday and sick relief to ensure that customers receive a complete service at all times. We will meet all of your common property maintenance needs.

Building Management
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  • Building Managers are available to attend to emergencies 24 hours a day.

  • Implementation of maintenance plans and schedules.

  • Manage defects to all common property.

  • Promoting and implementing a proactive Health, Safety and Environment culture to ensure the safe being of residents, tenants, guests and contractors.

  • Provide detailed monthly reports to the Executive Committee relating to all building issues.

  • Assist residents moving in or out.

  • Seek to negotiate contracts for best practice and competitive pricing. 

  • Building Managers are available to meet with Executive Committee and any sub Committees to discuss building issues in between scheduled meetings at mutually convenient times.
Concierge Service
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  • Explain Systems
  • Provide all necessary documentation
  • Emergency Procedures
  • Explain By-laws
  • Intercom Access Controlled
  • Key Access Operations
  • Trades Access
  • Service Access Monitoring
  • Secure holdings of apartment keys
  • Courier, messenger, mail and shipping services
  • Visitor Parking
  • Occupational, Health & Safety
  • Dog walking and pet sitting referrals
Cleaning Service
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  • Vacuum stairwells
  • Sweep and mop tiled areas
  • Dust & polish glass doors, window ledges, pictures, mirrors, handrails and fire safety equipment
  • Remove scuff marks off stairwell walls
  • Remove cobwebs
  • Seasonally adjust security time clocks
  • Cleaning common laundries and toilets
  • Remove rubbish from the property
  • Scheduled Carpet cleaning
  • Tile floor cleaning & restoration
Property Mainentance
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  • Check common property lighting and replace globes as required
  • Door lock replacing
  • Carpentry
  • Carpet Restoration
  • Graffiti Removal
  • Signage maintenance
  • Pest control
  • Painting & Patching
  • Blinds/Awnings
  • Irrigation system repairing
Car Park Cleaning
Parking Garage
  • Clean car park, walls, lifts, stairs, signs, booms and ticket machines
  • Rubbish & litter removal
  • Dust control car park floors
  • Degreasing, gum removal
  • Car park floor surface restoration
Waste Management
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  • Place garbage, recycling and green waste bins on nature strip for council collection on allocated days
  • Return the following day to bring bins back to bin corral
  • High pressure wash, disinfect & deodorize wheelie bins
  • High pressure wash bin corrals
  • Keep bin area in good order
Garden Care
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  • Mow and edge lawns and nature strips
  • Poison weeds in concrete cracks and along fence-lines
  • Rake leaves
  • Sweep paths, driveways and car park areas
  • Keep garden beds weed free
  • Trim and prune shrubs as necessary, including lower branches of trees
  • Spray for pests & diseases
  • Seasonally fertilise lawns and gardens
  • Supply and plant annuals or new shrubs (after client approval)
  • Ensure watering systems are working correctly
  • Individual cleaning requirements
Landscaping
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  • Supply and plant new shrubs or annuals
  • Supply & spread mulch
  • Irrigation
  • Water features
  • Decking & fences